Sedgwick is hiring work at home in some states!
Sedgwick is without doubt one of the main firms for know-how and enterprise options. Sedgwick has over 21,000 workers across the globe. Sedgwick is hiring service heart associates in lots of states!
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Service Heart Affiliate – Distant
IF YOU CARE, THERE’S A PLACE FOR YOU HERE
For a profession path that’s each difficult and rewarding, be a part of Sedgwick’s proficient crew of 27,000 colleagues across the globe. Sedgwick is a number one supplier of technology-enabled danger, advantages and built-in enterprise options. Taking good care of individuals is on the coronary heart of all the things we do. Thousands and thousands of individuals and organizations depend on Sedgwick every year to deal with their wants once they face a significant life occasion or one thing sudden occurs. Whether or not they have a office damage, undergo property or monetary loss or injury from a pure or artifical catastrophe, are concerned in an auto or different sort of accident, or want time away from work for the delivery of a kid or one other medical state of affairs, we’re right here to supply compassionate care and knowledgeable steerage. Our purchasers rely upon our proficient colleagues to deal with their most precious belongings—their workers, their prospects and their property. At Sedgwick, caring counts®. Be part of our crew of artistic and caring individuals of all backgrounds, and assist us make a distinction within the lives of others.
PRIMARY PURPOSE: To expedite the Buyer Service claims utility course of; to make sure appropriate case project; and to behave as a buyer liaison in aiding the shopper with the proper contact individual to resolve issues and/or questions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assigns new claims to the suitable claims handler.
- Enters verbal and written utility info that meets each the interior and exterior prospects’ necessities precisely into the claims administration system.
- Contacts the shopper by phone, written correspondence and/or the claims system concerning documentation required to course of a declare, required time frames and declare standing.
- Communicates clearly and professionally with the shopper by phone and/or written correspondence concerning all features of claims course of.
- Participates in and maintains a top quality service tradition inside the Buyer Service Staff.
- Attendance throughout scheduled work hours is required.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs different duties as assigned.
- Helps the group’s high quality program(s).
Schooling & Licensing
Highschool diploma or GED required.
One (1) yr of clerical or customer support expertise or equal mixture of training and expertise most popular.
Expertise & Data
- Glorious oral and written communication
- PC literate, together with Microsoft Workplace merchandise
- Good customer support abilities
- Sturdy organizational abilities
- Good interpersonal abilities
- Capability to work in a crew setting
- Capability to satisfy or exceed Efficiency Competencies
When relevant and acceptable, consideration can be given to cheap lodging.
Psychological: Clear and conceptual considering skill; glorious judgment and discretion; skill to deal with work-related stress; skill to deal with a number of priorities concurrently; and skill to satisfy deadlines
Bodily: Laptop keyboarding, journey as required
Auditory/Visible: Listening to, imaginative and prescient and speaking
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