American Purple Cross is hiring work from home in lots of states!
American Purple Cross is humanitarian non-profit group. Each 8 minutes, the4 American Purple Cross responds to an emergency. This firm is hiring distant telesales specialists now!
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As one of many nation’s premier humanitarian organizations, the American Purple Cross is devoted to serving to individuals in want all through the USA and, in affiliation with different Purple Cross networks, all through the world. We rely on the various beneficiant contributions of time, blood, and cash from the American public to assist our lifesaving providers and applications. On the American Purple Cross, you’ll get pleasure from a collaborative work tradition dedicated to the variety of our individuals, applications, and providers. For those who share our ardour for serving to individuals, be part of us on this wonderful profession alternative.
We’re looking for a full time RSG TeleSales Agent. This place is distant and may work from any location in the USA.
For these candidates situated in Colorado, the wage vary for this place is: $14.75-$15.00/hour
Word that the American Purple Cross units wage ranges aligned to a selected geographic location through which the job or worker resides. The acknowledged wage vary on this posting is a mean and will not be reflective of your particular person circumstances. We are going to evaluation particular wage data on the time of cellphone screening based mostly upon your location.
Reporting to a Supervisor, RSG Telesales, the Telesales Specialist, RSG is accountable for promoting buyer registrations in Purple Cross group coaching courses primarily to people, but additionally to small companies or giant companies who’ve lower than eight workers to coach (B2C Gross sales). The place can be accountable for promoting retail coaching merchandise and provides from the Purple Cross Retailer to shopper and enterprise prospects.
The Enterprise to Client Telesales Specialist makes use of extremely specialised gross sales expertise to grasp buyer must promote probably the most acceptable course and product to the shopper.
- Deal with inbound calls for patrons who’re concerned with taking Purple Cross group coaching programs or buying Purple Cross Retailer merchandise and provides.
- Act as advisor to uncover buyer coaching and Purple Cross retail product wants
- Suggest and promote Purple Cross coaching courses and Purple Cross Retailer retail merchandise based mostly on buyer wants
- Deal with bank card transactions and place coaching and retail product orders by Gross sales programs
- Precisely doc and replace all circumstances with required name data in Salesforce
- Upsell Purple Cross Retailer retail merchandise that complement class enrollment
- Deal with buyer returns, exchanges or cancellations of Purple Cross Retailer product orders following established insurance policies and tips
- Reply buyer questions and handle considerations about courses or merchandise
- Accountable for attaining Coaching income of $250K per 12 months and Retail income of $90K per 12 months.
- Training: Highschool diploma/GED certificates – larger schooling a plus.
- Expertise: Minimal of two years of Name Middle expertise, in a B2C gross sales or in a face paced retail setting. Data of and expertise in making use of gross sales methods.
Abilities and Skills:
- Confirmed shopper gross sales expertise; product gross sales expertise a plus
- Skill to rapidly assess buyer wants or points and study related data for an answer
- Work requires skilled written and verbal communication and interpersonal expertise.
- Intermediate pc expertise and demonstrated capacity to make the most of MS Workplace applications and Salesforce.com or related shopper relationship administration functions.
- Consideration to element
- Salesforce expertise is a plus.
- Good organizational expertise and work habits (Dependable and punctual)
- Expert in time administration and multi-tasking
- Skill to work in fast-paced and altering setting
- Sturdy gross sales and folks expertise (good listener and empathetic).
- Customer support, gross sales and/or influencing others
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